When it comes to the malfunctions of smart toilet seat cover, it mainly includes the three types of faults: 1. the smart toilet seat does not work 2. the seat ring does not heat 3. something wrong with the nozzle.
The solutions to the faults are as below according to the specific cases.
1. When the toilet seat does not work
Please check the following two points:
1-1: Is the intelligent toilet seat powered on?
Check whether the "Run" or "Power" indicator light is on. If you don't know how to confirm, please try to unplug the power plug. If a sound of the host moving (some will make a rattling sound) is heard, it means the power is turned on.
1-2: Does the angle valve opens and the water stops?
If there is no water in the smart toilet lid, the main body will not work due to the protection mechanism, and the washing function cannot be used. If the fault is caused by closing the angle valve, turn the angle valve counterclockwise to open it. Please note that when you open the angle valve, do not open it to the end at one time because a full open of the angle valve may cause water leakage.
2. When the seat ring does not heat
Please check the following two points:
2-1: Is the power-saving mode set to “ON”?
When we deal with customers’ trouble consultation, we often hear such feedback, “Because the seat heating function is not needed in the summer, the power saving mode is enabled. In winter, I forget to cancel it.” When the power-saving mode is enabled on the smart toilet lid, The seat heater of the toilet will automatically turn off or reduce the heating temperature. Therefore, when you feel that the seat ring is very cold, please confirm whether the power saving mode is enabled.
2-2: Is the seating sensor contaminated?
If the seating sensor is contaminated, the judgment may be wrong. From a safety point of view, if the sensor continuously detects for more than one hour, the heating function of the hygienic toilet seat cover will be automatically turned off. If dirt attached to the sensor is removed, the seat heating function will be automatically activated again, so you can try to clean the sensor to see if the seat is not heating due to this reason.
3. When something wrong with the nozzle
Please check the following three points:
3-1: Is the angle valve closed?
I closed the angle valve for some reason and forget to open it after dealing with the problem. Have you ever encountered such a situation? Please try to open the angle valve little by little while observing the water output of the nozzle.
3-2: Is the water supply filter blocked?
If the filter is attached with dirt, it is prone to clogging, which will cause the nozzle to emit less water. Please try to clean the filter. Most smart toilet lids have a filter on the side.
3-3: Is there any dirt attached to the nozzle?
If the scale, urinary stones, mold, or other dirt adhere to the nozzle and block the nozzle's water outlet hole, the water output will be reduced. Most smart toilet lids have a nozzle self-cleaning function, but some stubborn stains cannot be removed only by the self-cleaning function.
Therefore, even for a smart toilet lid with a nozzle self-cleaning function, we recommend cleaning the mouthpiece regularly. At this time, an old toothbrush is a very good tool.
In order to reduce the risk of failure, it is important to pay attention to daily cleaning and maintenance.
