Sometimes, the smart toilet lid does not work properly. Do you immediately call the customer service to report for repair, or solve the problem yourself? "I thought it was a malfunction, but I didn't expect that it was just a misoperation. It was a simple solution to the problem." Have you ever had such an experience?
Below we will share with you some common smart toilet lid "troubles" that can be handled by ourselves. Perhaps, next time you encounter such a problem, you will think "I will fix it myself first."
There are three common failures of smart toilet lids:
1. The smart toilet lid does not work
2. The seat ring is not heated
3. The water output from the nozzle is too small.
1. The smart toilet lid does not work
Please check the following two points:
◆1-1: Has the host been powered on?
→Check if the "run" or "power" indicator light is on. I often hear that I accidentally touched the power button on the remote control and turned it off.
First, please check whether the power is turned on. If you don't know how to confirm, please try to unplug the power plug. If you hear the sound of the main unit moving (some will rattle), it means that the power is turned on.
◆1-2: Has the angle valve been opened? Has the water stopped?
→If there is no water in the smart toilet lid, the main body will not work due to the protection mechanism, and the washing function cannot be used. If the fault is caused by closing the angle valve, turn the angle valve counterclockwise to open it. Please note that when opening the angle valve, please do not open it to the end at one time. Full opening of the angle valve may cause water leakage.
2. The seat ring is not heated
Please check the following two points:
◆2-1: Is the power saving mode set to ON?
→We often hear feedback like this when we are dealing with customer's fault inquiries, "Because there is no need to heat the seat ring in the summer, the power saving mode is enabled. In winter, I forgot to cancel it." When the smart toilet seat is enabled with the power saving mode , The seat heater of the toilet will automatically turn off or reduce the heating temperature. Therefore, when you feel that the seat ring is very cold, please confirm whether the power saving mode is enabled.
◆2-2: Is the seating sensor contaminated?
If the seating sensor is contaminated, the judgment may be wrong. From a safety point of view, if the sensor continuously detects for more than one hour, the heating function will be automatically turned off. If the dirt attached to the sensor is removed, the seat heating function will be automatically activated again, so you can try to clean the sensor to see if this is the cause of the seat not heating.
3. The nozzle output is too small
Please check the following three points:
◆3-1: Is the angle valve closed?
I closed the angle valve for some reason and forgot to open it after dealing with the problem. Have you ever encountered such a situation? Please try to open the angle valve little by little while observing the water output of the nozzle.
◆3-2: Is the water supply filter blocked?
→If the filter is dirty and clogged, the water output from the nozzle will decrease. Please try to clean the filter. Most smart toilet lids have a filter on the side.
You can refer to the figure below to operate.
◆3-3: Is there any dirt attached to the nozzle?
→If scale, urinary stones, mold or other dirt adhere to the nozzle and block the nozzle's water outlet, the water output will decrease. Most smart toilet lids have a nozzle self-cleaning function, but some stubborn stains cannot be removed only by the self-cleaning function. Therefore, even for a smart toilet lid with a nozzle self-cleaning function, we recommend cleaning the mouthpiece regularly. At this time, an old toothbrush is a very good tool.
In order to reduce the risk of failure, it is important to pay attention to daily cleaning and maintenance.
Do you often search the Internet when you encounter some situations that you cannot make clear judgments? Network confirmation can provide you with some help and solve some questions, but it may take a long time and energy to find answers.
Sometimes, are you particularly eager for a place that can give me a solution or answer immediately?
For all questions about smart toilets, you can pay attention to NAVISANI, communicate with us in time, and provide you with relevant help and support!
